Technology Services
The Technology Services Department has a primary goal of guiding and managing the use of existing and emerging technology throughout the City to serve the citizens of Gastonia in an efficient and cost effective manner. We do this by partnering with all City Departments to understand their business requirements and then act as technology consultants, project managers, system implementers, developers, change managers, and technical support to ensure the delivery of technology solutions that provide value through automation.
The scope of technology used by the City's departments ranges from simple handhelds to complex interconnected radio communication systems to sophisticated database driven applications. Technology Services provides support and services for the City in the following areas: Network and Wi-Fi, GIS, Email, Internet, Radio and Telephone Communication, Server Administration, Application Development and Implementation, Public Safety Systems, Help Desk, Computer and Device support, IT Security, and more.
