Water / Sewer

Gastonia has served as a regional provider of wholesale water and wastewater services to surrounding municipalities for more than two decades. In 2011, the merger of Gastonia's and the Town of Cramerton's water and wastewater systems initiated the formation of a formal regional utility, named Two Rivers Utilities.

Two Rivers Utilities provides water and wastewater services to residents of Gastonia, Bessemer City, Cramerton, Kings Mountain, Lowell, McAdenville, Ranlo and Clover, S.C. The water treatment facility processes about 5 billion gallons of water per year. There are three wastewater treatment facilities – Long Creek, Crowders Creek, and Eagle Rd.

Long Creek and Crowders Creek facilities have received the designation as an Environmental Steward from the state of North Carolina.

If you are a City of Gastonia utility customer and have an after-hours emergency with your utility service, please call: 704-866-6843.

For more information on Utility Customer Service or if you need to update your account information, please call our Customer Service Line: 704-866-6714.


Director of Public Utilities
: Joe Albright

704-869-1929

joea@cityofgastonia.com


Division Manager Wastewater Treatment: Stephanie Scheringer

704.866.6726

stephanies@tworiversutilities.com


Division Manager Water Treatment: Ed Cross

704.866.6827

edc@tworiversutilities.com


Water Sewer Engineer: Mike Bynum

704.866.6043

mikeb@tworiversutilities.com


Utilities Maintenance: Brian Potocki

704.866.6728

brianp@tworiversutilities.com


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